What are the minimum system requirements of my 2009 Trend Micro product?
 

Solution ID:

EN-1037882

Product:

Trend Micro Antivirus plus AntiSpyware - 2009; Trend Micro Internet Security - 2009; Trend Micro Internet Security Pro for Dell - 2009; Trend Micro Internet Security for Dell - 16.6; Trend Micro Internet Security Pro - 2009
Operating System:
Windows Vista; Windows Vista Home Premium; Windows XP - SP2, SP3; Windows Vista - SP1

Published:

11/3/2009 7:05 PM 
 

Solution:

Public

 

To install and run Trend Micro Internet Security Pro 2009, Trend Micro Internet Security 2009, Trend Micro AntiVirus plus AntiSpyware 2009, or Trend Micro Internet Security Pro 2009 for Dell, your computer must meet the following hardware and software requirements:


Note: If you are running Windows 7 or Internet Explorer v8 (IE8), you can upgrade to the latest version of your product for free as long as your subscription is still valid. For more information, visit our frequently asked questions (FAQs) about upgrading.

 

Microsoft Operating Systems (OS)

Email Software for Mail Scan

Computer Processor (CPU)

Web-based Mail Services for Mail Scan

Memory (RAM)

Email Software for Trend Micro Anti-Spam Toolbar

Hard Disk Space

Instant Messaging Software for Data Theft Prevention

Monitor

Instant Messaging Software for Real-Time Protection

Supported Web Browsers

Internet Connection

 


Note: If you are in the United States and you want to have a Trend Micro expert install the program for you, you can purchase a service incident for the Premium Installation Service. For more information, refer to the relevant page on the Premium Support Portal.


Microsoft Operating Systems (OS)

Windows Vista Ultimate, Business, Home Premium, or Home Basic with (or without) Service Pack 1

Windows XP Home or Professional Edition with Service Pack 2 (SP2) or Service Pack 3 (SP3)

Windows XP Media Center Edition 2005 with Service Pack 2 (SP2) or Service Pack 3 (SP3)

Windows XP Tablet PC Edition 2005 with Service Pack 2 (SP2) or Service Pack 3 (SP3)

   

Note: Trend Micro Internet Security supports both the 32-bit and 64-bit versions of all Windows Vista editions named above. Refer to solution EN-1038409 to check which version of Windows you are running.

 

If you are using older versions of Microsoft Windows such as Windows 2000 or Windows 98, click here for related information on upgrading to either Windows XP or Windows Vista.

 

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Computer Processor (CPU)

Intel Pentium 800MHz (1GHz recommended) for Windows Vista Home Basic, Home Premium, Business, or Ultimate (32-bit or 64-bit)

Intel Pentium 350MHz for Windows XP Home, Professional, Media Center or Tablet PC

Note: Trend Micro Internet Security 2009 can support computers with processors equivalent to those listed above, as well as Intel Hyper-Threading and dual- core processors.

 

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Memory (RAM)

256MB minimum/512MB recommended for Windows XP

512MB minimum/1GB recommended for Windows Vista

Note: Click here for information on how to check your computer’s memory.

 

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Hard Disk Space

400MB available for installation

Note: Trend Micro Internet Security 2009 can support RAID 0 (Striping) or RAID 1 (Mirroring).

 

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Monitor

1024 x 768 (XGA) minimum with high color

 

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Supported Web Browsers

Microsoft Internet Explorer 6.0 with Service Pack 2 (SP2) (For Microsoft Windows XP)

Microsoft Internet Explorer 7.0

Mozilla Firefox 3.0

 

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Email Software for Mail Scan

Microsoft Outlook Express 6.0 with Service Pack 2 (SP2)

Microsoft Outlook 2000, 2002, 2003, or 2007

Mozilla Thunderbird 1.5 or 2.0

Windows Mail (for Microsoft Windows Vista)

 

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Web-based Mail Services for Mail Scan

Yahoo! Mail

MSN Hotmail/Windows Live Mail

AOL Mail

 

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Email Software for Trend Micro Anti-Spam Toolbar

Microsoft Outlook Express 6.0 with Service Pack 2 (SP2) (For Microsoft Windows XP only)

Microsoft Outlook 2000 or XP (For Microsoft Windows XP only)

Microsoft Outlook 2003 or 2007

Windows Mail (For Microsoft Windows Vista only)

 

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Instant Messaging Software for Data Theft Prevention

AOL Instant Messenger 5.9

ICQ 6.0 or ICQ Lite

MSN Messenger 7.5 (For Microsoft Windows XP only)

Windows Live Messenger 8.5

Yahoo! Messenger 8.1

 

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Instant Messaging Software for Real-Time Protection

Windows Live Messenger 8.0

Windows Live Messenger 8.5

 

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Internet Connection

You need an Internet connection to register Trend Micro Internet Security, download updates, obtain virus information, browse pages on the Trend Micro Web site, and send email.

   

Note: If you are using a dial-up or other Internet connection where you are charged for the amount of time you spend on (or how much data you download from) the Internet, make sure that your router or connection software does not automatically connect to the Internet.

 

Programs like Trend Micro Antivirus or Trend Micro Internet Security automatically connect to the Internet when checking for available updates. To keep this from happening, you can either configure your router’s settings or disable your Trend Micro program’s Automatic Updates.

 

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Related Information

 

How to prepare to upgrade Windows 98 or Windows Millennium Edition to Windows XP

How to install or upgrade to Windows XP

Windows XP supported upgrade paths

Get Windows Vista: Upgrade options


  
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