Search Related Articles All Products Worry-Free Business Security Standard/AdvancedOfficeScanHosted Email SecurityControl ManagerInterScan Messaging Security SuiteDeep Security Advanced Reporting and Management for InterScan Web SecurityClient / Server Suite for SMBClient Server Messaging Security for SMBControl ManagerCore Protection for Virtual MachinesCore Protection ModuleData Loss PreventionData Loss Prevention EndpointDeep SecurityEmail Reputation ServicesEmail Security Platform for Service Providers - White LabelEndpoint Security PlatformHosted Email SecurityHosted Email Security - Inbound FilteringInstant Messaging SecurityInterScan eManagerInterScan Gateway Security ApplianceInterScan Messaging Security Appliance 5000InterScan Messaging Security SuiteInterScan Messaging Security Virtual ApplianceInterScan VirusWallInterScan VirusWall for NTInterScan VirusWall for SMBInterScan Web Security Appliance 2500InterScan Web Security SuiteInterScan Web Security Virtual ApplianceInterScan WebProtectIntrusion Defense FirewallLeakProofLicensing Management PlatformMobile Armor DataArmor Full Disk EncryptionMobile Armor PolicyServerNetwork VirusWallOfficeScanPortalProtectScanMail for ExchangeScanMail for Lotus DominoSecureCloudServerProtect for EMC CelerraServerProtect for LinuxServerProtect for Microsoft Windows/Novell NetwareServerProtect for Network Appliance FilerThreat Discovery ApplianceThreat Intelligence ManagerTrend Micro Email Encryption GatewayTrend Micro Email Encryption HostedTrend Micro Encryption for EmailTrend Micro Endpoint EncryptionTrend Micro Mobile SecurityTrend Micro SafeSync for BusinessTrend Micro Security for MacintoshTrend Micro Smart Protection ServerTrend Micro Vulnerability Management ServicesWorry-Free Business Security HostedWorry-Free Business Security ServicesWorry-Free Business Security Services for DellWorry-Free Business Security Standard/AdvancedWorry-Free Remote Manager Business Knowledge Base All Support Advanced Search | View Search Tips Upgrading lower versions of Worry-Free Business Security (WFBS) Advanced to version 6.0 Service Pack (SP) 3Upgrading lower versions of Worry-Free Business Security (WFBS) Standard to version 6.0 Service Pack (SP) 3Upgrading old versions of Worry-Free Business Security (WFBS) to version 6.0 Service Pack (SP) 2Upgrading lower versions of Worry-Free Business Security (WFBS) to version 7.0Frequently Asked Questions (FAQs) about Worry-Free Business Security (WFBS) 6.0 Service Pack (SP) 3 More Upgrading lower versions of Worry-Free Business Security (WFBS) Standard to version 6.0 Service Pack (SP) 3Solution IDLast Updated1053795Date : 2012/02/2 Time: 3:13 AM (PST)Product/VersionPlatformWorry-Free Business Security Standard/Advanced - 5.1, 6.0Windows - 2000 Professional, 2000 Small Business Server, 2003 Home Server, 2003 Small Business Server, 2003 Standard Server Edition, 2003 Storage Server, 2008 Essential Business Server, 2008 Small Business Server, 2008 Standard Server Edition, 7 32-bit, Vista 32-bit, XP Professional
Search Related Articles All Products Worry-Free Business Security Standard/AdvancedOfficeScanHosted Email SecurityControl ManagerInterScan Messaging Security SuiteDeep Security Advanced Reporting and Management for InterScan Web SecurityClient / Server Suite for SMBClient Server Messaging Security for SMBControl ManagerCore Protection for Virtual MachinesCore Protection ModuleData Loss PreventionData Loss Prevention EndpointDeep SecurityEmail Reputation ServicesEmail Security Platform for Service Providers - White LabelEndpoint Security PlatformHosted Email SecurityHosted Email Security - Inbound FilteringInstant Messaging SecurityInterScan eManagerInterScan Gateway Security ApplianceInterScan Messaging Security Appliance 5000InterScan Messaging Security SuiteInterScan Messaging Security Virtual ApplianceInterScan VirusWallInterScan VirusWall for NTInterScan VirusWall for SMBInterScan Web Security Appliance 2500InterScan Web Security SuiteInterScan Web Security Virtual ApplianceInterScan WebProtectIntrusion Defense FirewallLeakProofLicensing Management PlatformMobile Armor DataArmor Full Disk EncryptionMobile Armor PolicyServerNetwork VirusWallOfficeScanPortalProtectScanMail for ExchangeScanMail for Lotus DominoSecureCloudServerProtect for EMC CelerraServerProtect for LinuxServerProtect for Microsoft Windows/Novell NetwareServerProtect for Network Appliance FilerThreat Discovery ApplianceThreat Intelligence ManagerTrend Micro Email Encryption GatewayTrend Micro Email Encryption HostedTrend Micro Encryption for EmailTrend Micro Endpoint EncryptionTrend Micro Mobile SecurityTrend Micro SafeSync for BusinessTrend Micro Security for MacintoshTrend Micro Smart Protection ServerTrend Micro Vulnerability Management ServicesWorry-Free Business Security HostedWorry-Free Business Security ServicesWorry-Free Business Security Services for DellWorry-Free Business Security Standard/AdvancedWorry-Free Remote Manager Business Knowledge Base All Support Advanced Search | View Search Tips Upgrading lower versions of Worry-Free Business Security (WFBS) Advanced to version 6.0 Service Pack (SP) 3Upgrading lower versions of Worry-Free Business Security (WFBS) Standard to version 6.0 Service Pack (SP) 3Upgrading old versions of Worry-Free Business Security (WFBS) to version 6.0 Service Pack (SP) 2Upgrading lower versions of Worry-Free Business Security (WFBS) to version 7.0Frequently Asked Questions (FAQs) about Worry-Free Business Security (WFBS) 6.0 Service Pack (SP) 3 More Upgrading lower versions of Worry-Free Business Security (WFBS) Standard to version 6.0 Service Pack (SP) 3Solution IDLast Updated1053795Date : 2012/02/2 Time: 3:13 AM (PST)Product/VersionPlatformWorry-Free Business Security Standard/Advanced - 5.1, 6.0Windows - 2000 Professional, 2000 Small Business Server, 2003 Home Server, 2003 Small Business Server, 2003 Standard Server Edition, 2003 Storage Server, 2008 Essential Business Server, 2008 Small Business Server, 2008 Standard Server Edition, 7 32-bit, Vista 32-bit, XP Professional
Problem DescriptionThe following versions can upgrade to WFBS 6.0 SP3: o WFBS 5.0 / 5.1 Standard o WFBS 6.0 Standard o WFBS 6.0 SP1 Standard o WFBS 6.0 SP2 Standard Note: If you are using WFBS Advanced, please go to this solution: Upgrading WFBS Advanced to version 6.0 SP3.Solution Please do the following: 1. Back up the Security Server database. Refer to this solution: Important files to back up before upgrading to WFBS Standard Note: All files are automatically backed up in C:\trend_backup when upgrading to WFBS 6.0 SP2 and above. 2. Do one of the following: o Insert the installation CD on a disk drive. o Download the installer from the Trend Micro Update Center. - For WFBS 5.0/5.1, click the Product Download/Update tab > WFBS 6.0 with Service Pack 3 . - For WFBS 6.0, 6.0 SP1 or 6.0 SP2, click Service Pack tab > Service Pack 3 for WFBS 6.0. 3. Click Next when you see the Welcome to the Install Shield Wizard for Trend Micro Installation page. 4. Accept the license agreement terms, then click Next. The setup detects that you have a previous version of the product. 5. Click Next to upgrade. 6. When the upgrade is finished, do one of the following: o Read the readme file. o Open the WFBS Standard console. 7. Click Finish. If you encounter issues during the upgrade process, please collect the following and request assistance from Technical Support using this link. 1. ofcmas.log inside the \Windows folder 2. An export of the Windows System Information file (in NFO format) 3. An export of the Application and System Event logs.
Problem DescriptionThe following versions can upgrade to WFBS 6.0 SP3: o WFBS 5.0 / 5.1 Standard o WFBS 6.0 Standard o WFBS 6.0 SP1 Standard o WFBS 6.0 SP2 Standard Note: If you are using WFBS Advanced, please go to this solution: Upgrading WFBS Advanced to version 6.0 SP3.Solution Please do the following: 1. Back up the Security Server database. Refer to this solution: Important files to back up before upgrading to WFBS Standard Note: All files are automatically backed up in C:\trend_backup when upgrading to WFBS 6.0 SP2 and above. 2. Do one of the following: o Insert the installation CD on a disk drive. o Download the installer from the Trend Micro Update Center. - For WFBS 5.0/5.1, click the Product Download/Update tab > WFBS 6.0 with Service Pack 3 . - For WFBS 6.0, 6.0 SP1 or 6.0 SP2, click Service Pack tab > Service Pack 3 for WFBS 6.0. 3. Click Next when you see the Welcome to the Install Shield Wizard for Trend Micro Installation page. 4. Accept the license agreement terms, then click Next. The setup detects that you have a previous version of the product. 5. Click Next to upgrade. 6. When the upgrade is finished, do one of the following: o Read the readme file. o Open the WFBS Standard console. 7. Click Finish. If you encounter issues during the upgrade process, please collect the following and request assistance from Technical Support using this link. 1. ofcmas.log inside the \Windows folder 2. An export of the Windows System Information file (in NFO format) 3. An export of the Application and System Event logs.
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