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To resolve this issue, please do any of the following:
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If you are running an older version, download and install the latest version by selecting your program below:
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Trend Micro Internet Security Pro
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Trend Micro Internet Security
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Trend Micro AntiVirus plus AntiSpyware
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If the issue persists after the upgrade or if you are already running a 2010 version, do the steps below:
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1.
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Download the Interrupted_Installation_Fix.
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2.
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When the File Download window appears, click Save.
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The Save As window appears.
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Click Desktop as the location, then click Save.
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On your desktop, double click Interrupted_Installation_Fix.exe.
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Note: If you are using Windows Vista, right-click Interrupted_Installation_Fix.exe, then choose Run as administrator, then click Allow.
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A notification will appear after the tool has finished running.
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5.
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Click OK.
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6.
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Install your Trend Micro program.
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Note: If you are in the United States, you may also want to purchase our Premium Installation Service to have an expert install the program for you or resolve any installation issues you might encounter. To purchase the service or learn more about it, refer to our Premium Services Portal.
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