Search Related Articles All Products Worry-Free Business Security Standard/AdvancedOfficeScanHosted Email SecurityControl ManagerInterScan Messaging Security SuiteDeep Security Advanced Reporting and Management for InterScan Web SecurityClient / Server Suite for SMBClient Server Messaging Security for SMBControl ManagerCore Protection for Virtual MachinesCore Protection ModuleData Loss PreventionData Loss Prevention EndpointDeep SecurityEmail Reputation ServicesEmail Security Platform for Service Providers - White LabelEndpoint Security PlatformHosted Email SecurityHosted Email Security - Inbound FilteringInstant Messaging SecurityInterScan eManagerInterScan Gateway Security ApplianceInterScan Messaging Security Appliance 5000InterScan Messaging Security SuiteInterScan Messaging Security Virtual ApplianceInterScan VirusWallInterScan VirusWall for NTInterScan VirusWall for SMBInterScan Web Security Appliance 2500InterScan Web Security SuiteInterScan Web Security Virtual ApplianceInterScan WebProtectIntrusion Defense FirewallLeakProofLicensing Management PlatformMobile Armor DataArmor Full Disk EncryptionMobile Armor PolicyServerNetwork VirusWallOfficeScanPortalProtectScanMail for ExchangeScanMail for Lotus DominoSecureCloudServerProtect for EMC CelerraServerProtect for LinuxServerProtect for Microsoft Windows/Novell NetwareServerProtect for Network Appliance FilerThreat Discovery ApplianceThreat Intelligence ManagerTrend Micro Email Encryption GatewayTrend Micro Email Encryption HostedTrend Micro Encryption for EmailTrend Micro Endpoint EncryptionTrend Micro Mobile SecurityTrend Micro SafeSync for BusinessTrend Micro Security for MacintoshTrend Micro Smart Protection ServerTrend Micro Vulnerability Management ServicesWorry-Free Business Security HostedWorry-Free Business Security ServicesWorry-Free Business Security Services for DellWorry-Free Business Security Standard/AdvancedWorry-Free Remote Manager Business Knowledge Base All Support Advanced Search | View Search Tips The OfficeScan TDI driver (tmtdi.sys) causes Memory Leak (BSoD) after installing OfficeScan 8.0 Patch 1.1 Build 1122OfficeScan 8.0 causes memory leak on serversBlue Screen of Death (BSOD) appears when the Worry–Free Business Security Services (WFBS-SVC) Agent is running[Hot Fix] B1214.1 - Starting the OfficeScan Persion Firewall service on an HP laptop sometimes causes a BSOD (blue screen of death) issueBlue Screen of Death (BSOD) may occur after installing or running the Worry-Free Business Security (WFBS) agent on Windows 7 More The OfficeScan TDI driver (tmtdi.sys) causes Memory Leak (BSoD) after installing OfficeScan 8.0 Patch 1.1 Build 1122Solution IDLast Updated1038049Date : 2011/05/12 Time: 2:57 AM (PST)Product/VersionPlatformOfficeScan - 8.0Windows - 2000 Advanced Server, 2000 Server, 2003 Enterprise Server, 2003 Standard Server Edition, Vista 32-bit, XP Home
Search Related Articles All Products Worry-Free Business Security Standard/AdvancedOfficeScanHosted Email SecurityControl ManagerInterScan Messaging Security SuiteDeep Security Advanced Reporting and Management for InterScan Web SecurityClient / Server Suite for SMBClient Server Messaging Security for SMBControl ManagerCore Protection for Virtual MachinesCore Protection ModuleData Loss PreventionData Loss Prevention EndpointDeep SecurityEmail Reputation ServicesEmail Security Platform for Service Providers - White LabelEndpoint Security PlatformHosted Email SecurityHosted Email Security - Inbound FilteringInstant Messaging SecurityInterScan eManagerInterScan Gateway Security ApplianceInterScan Messaging Security Appliance 5000InterScan Messaging Security SuiteInterScan Messaging Security Virtual ApplianceInterScan VirusWallInterScan VirusWall for NTInterScan VirusWall for SMBInterScan Web Security Appliance 2500InterScan Web Security SuiteInterScan Web Security Virtual ApplianceInterScan WebProtectIntrusion Defense FirewallLeakProofLicensing Management PlatformMobile Armor DataArmor Full Disk EncryptionMobile Armor PolicyServerNetwork VirusWallOfficeScanPortalProtectScanMail for ExchangeScanMail for Lotus DominoSecureCloudServerProtect for EMC CelerraServerProtect for LinuxServerProtect for Microsoft Windows/Novell NetwareServerProtect for Network Appliance FilerThreat Discovery ApplianceThreat Intelligence ManagerTrend Micro Email Encryption GatewayTrend Micro Email Encryption HostedTrend Micro Encryption for EmailTrend Micro Endpoint EncryptionTrend Micro Mobile SecurityTrend Micro SafeSync for BusinessTrend Micro Security for MacintoshTrend Micro Smart Protection ServerTrend Micro Vulnerability Management ServicesWorry-Free Business Security HostedWorry-Free Business Security ServicesWorry-Free Business Security Services for DellWorry-Free Business Security Standard/AdvancedWorry-Free Remote Manager Business Knowledge Base All Support Advanced Search | View Search Tips The OfficeScan TDI driver (tmtdi.sys) causes Memory Leak (BSoD) after installing OfficeScan 8.0 Patch 1.1 Build 1122OfficeScan 8.0 causes memory leak on serversBlue Screen of Death (BSOD) appears when the Worry–Free Business Security Services (WFBS-SVC) Agent is running[Hot Fix] B1214.1 - Starting the OfficeScan Persion Firewall service on an HP laptop sometimes causes a BSOD (blue screen of death) issueBlue Screen of Death (BSOD) may occur after installing or running the Worry-Free Business Security (WFBS) agent on Windows 7 More The OfficeScan TDI driver (tmtdi.sys) causes Memory Leak (BSoD) after installing OfficeScan 8.0 Patch 1.1 Build 1122Solution IDLast Updated1038049Date : 2011/05/12 Time: 2:57 AM (PST)Product/VersionPlatformOfficeScan - 8.0Windows - 2000 Advanced Server, 2000 Server, 2003 Enterprise Server, 2003 Standard Server Edition, Vista 32-bit, XP Home
Problem DescriptionThis issue can happen when during Patch or Service Pack installation, you chose not to update the firewall driver. When you do not update the firewall driver, the tmtdi.sys is also not updated.SolutionYou need to verify if you have the latest tmtdi.sys version. Kindly follow these steps:1.Go to the C:\Windows\System32\drivers folder.2.Right-click on the folder and then go to Properties > Version tab.If the file version is lower than 3.3.0.1031, the TMTDI.SYS is not updated.To resolve this, you need to install a new patch or service pack. You may also reinstall the latest patch for OfficeScan 8.0. Make sure to update the firewall driver during the patch/service pack installation.
Problem DescriptionThis issue can happen when during Patch or Service Pack installation, you chose not to update the firewall driver. When you do not update the firewall driver, the tmtdi.sys is also not updated.SolutionYou need to verify if you have the latest tmtdi.sys version. Kindly follow these steps:1.Go to the C:\Windows\System32\drivers folder.2.Right-click on the folder and then go to Properties > Version tab.If the file version is lower than 3.3.0.1031, the TMTDI.SYS is not updated.To resolve this, you need to install a new patch or service pack. You may also reinstall the latest patch for OfficeScan 8.0. Make sure to update the firewall driver during the patch/service pack installation.
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