Search Related Articles All Products Worry-Free Business Security AdvancedWorry-Free Business Security StandardOfficeScanHosted Email SecurityControl ManagerInterScan Messaging Security SuiteDeep Security Advanced Reporting and Management for InterScan Web SecurityClient / Server Suite for SMBClient Server Messaging Security for SMBControl ManagerCore Protection for Virtual MachinesCore Protection ModuleData Loss PreventionData Loss Prevention EndpointDeep SecurityEmail Reputation ServicesEmail Security Platform for Service Providers - White LabelEndpoint Security PlatformHosted Email SecurityHosted Email Security - Inbound FilteringInstant Messaging SecurityInterScan eManagerInterScan Gateway Security ApplianceInterScan Messaging Security Appliance 5000InterScan Messaging Security SuiteInterScan Messaging Security Virtual ApplianceInterScan VirusWallInterScan VirusWall for NTInterScan VirusWall for SMBInterScan Web Security Appliance 2500InterScan Web Security SuiteInterScan Web Security Virtual ApplianceInterScan WebProtectIntrusion Defense FirewallLeakProofLicensing Management PlatformMobile Armor DataArmor Full Disk EncryptionMobile Armor PolicyServerNetwork VirusWallOfficeScanPortalProtectScanMail for ExchangeScanMail for Lotus DominoSecureCloudServerProtect for EMC CelerraServerProtect for LinuxServerProtect for Microsoft Windows/Novell NetwareServerProtect for Network Appliance FilerThreat Discovery ApplianceThreat Intelligence ManagerTrend Micro Email Encryption GatewayTrend Micro Email Encryption HostedTrend Micro Encryption for EmailTrend Micro Endpoint EncryptionTrend Micro Mobile SecurityTrend Micro SafeSync for BusinessTrend Micro Security for MacintoshTrend Micro Smart Protection ServerTrend Micro Vulnerability Management ServicesWorry-Free Business Security AdvancedWorry-Free Business Security HostedWorry-Free Business Security ServicesWorry-Free Business Security Services for DellWorry-Free Business Security StandardWorry-Free Business Security Standard/AdvancedWorry-Free Remote Manager Business Knowledge Base All Support Advanced Search | View Search Tips Resetting the password in Control Manager (TMCM) 5.0/5.5Resetting the Control Manager (TMCM) 5.0/5.5 password using OSQL commandsChecking the product version, build, pattern file and scan engine versions, and the activation code of Trend Micro Control Manager (TMCM) 5.0/5.5Debugging Trend Micro Control Manager 5.0/5.5 for Web User Interface errorsFrequently Asked Questions (FAQ) when Installing Trend Micro Control Manager (TMCM) 5.0/5.5 More Resetting the password in Control Manager (TMCM) 5.0/5.5Solution IDLast Updated1037073Date : 2011/05/12 Time: 2:47 AM (PST)Product/VersionPlatformControl Manager - 5.0, 5.5Windows - 2000 Server, 2000 Advanced Server, 2003 Standard Server Edition, 2003 Enterprise Server, 2003 Standard Server Edition 64-bit
Search Related Articles All Products Worry-Free Business Security AdvancedWorry-Free Business Security StandardOfficeScanHosted Email SecurityControl ManagerInterScan Messaging Security SuiteDeep Security Advanced Reporting and Management for InterScan Web SecurityClient / Server Suite for SMBClient Server Messaging Security for SMBControl ManagerCore Protection for Virtual MachinesCore Protection ModuleData Loss PreventionData Loss Prevention EndpointDeep SecurityEmail Reputation ServicesEmail Security Platform for Service Providers - White LabelEndpoint Security PlatformHosted Email SecurityHosted Email Security - Inbound FilteringInstant Messaging SecurityInterScan eManagerInterScan Gateway Security ApplianceInterScan Messaging Security Appliance 5000InterScan Messaging Security SuiteInterScan Messaging Security Virtual ApplianceInterScan VirusWallInterScan VirusWall for NTInterScan VirusWall for SMBInterScan Web Security Appliance 2500InterScan Web Security SuiteInterScan Web Security Virtual ApplianceInterScan WebProtectIntrusion Defense FirewallLeakProofLicensing Management PlatformMobile Armor DataArmor Full Disk EncryptionMobile Armor PolicyServerNetwork VirusWallOfficeScanPortalProtectScanMail for ExchangeScanMail for Lotus DominoSecureCloudServerProtect for EMC CelerraServerProtect for LinuxServerProtect for Microsoft Windows/Novell NetwareServerProtect for Network Appliance FilerThreat Discovery ApplianceThreat Intelligence ManagerTrend Micro Email Encryption GatewayTrend Micro Email Encryption HostedTrend Micro Encryption for EmailTrend Micro Endpoint EncryptionTrend Micro Mobile SecurityTrend Micro SafeSync for BusinessTrend Micro Security for MacintoshTrend Micro Smart Protection ServerTrend Micro Vulnerability Management ServicesWorry-Free Business Security AdvancedWorry-Free Business Security HostedWorry-Free Business Security ServicesWorry-Free Business Security Services for DellWorry-Free Business Security StandardWorry-Free Business Security Standard/AdvancedWorry-Free Remote Manager Business Knowledge Base All Support Advanced Search | View Search Tips Resetting the password in Control Manager (TMCM) 5.0/5.5Resetting the Control Manager (TMCM) 5.0/5.5 password using OSQL commandsChecking the product version, build, pattern file and scan engine versions, and the activation code of Trend Micro Control Manager (TMCM) 5.0/5.5Debugging Trend Micro Control Manager 5.0/5.5 for Web User Interface errorsFrequently Asked Questions (FAQ) when Installing Trend Micro Control Manager (TMCM) 5.0/5.5 More Resetting the password in Control Manager (TMCM) 5.0/5.5Solution IDLast Updated1037073Date : 2011/05/12 Time: 2:47 AM (PST)Product/VersionPlatformControl Manager - 5.0, 5.5Windows - 2000 Server, 2000 Advanced Server, 2003 Standard Server Edition, 2003 Enterprise Server, 2003 Standard Server Edition 64-bit
Problem DescriptionThis article provides procedures on how to reset the TMCM password. Solution Please do the following: 1. Stop the TMCM services. 2. Launch the SQL Server Enterprise Manager of the SQL Management Studio. 3. Open the “tb_Account” table. 4. Look for the GUID of the account you wish to modify. 5. Open the “tb_UserInfo” table. 6. Look for the “UserGuid” that you got from the “tb_Account” table. 7. Modify “password” to “96e79218965eb72c92a549dd5a330112”. 8. Start the TMCM services. 9. The password for TMCM is “111111”. Similarly, you can use the SQL statements to update the entry. These statements can be run using any preferred SQL query tool. The following is an example of how you can reset a user name “TMCMADMIN”: USE DB_CONTROLMANAGER GO UPDATE tb_UserInfo SET Password = '96e79218965eb72c92a549dd5a330112' WHERE UserGuid IN (SELECT GUID FROM tb_Account WHERE ID ='TMCMADMIN') Replace the "TMCMADMIN" above with the account name that you want to reset the password.
Problem DescriptionThis article provides procedures on how to reset the TMCM password. Solution Please do the following: 1. Stop the TMCM services. 2. Launch the SQL Server Enterprise Manager of the SQL Management Studio. 3. Open the “tb_Account” table. 4. Look for the GUID of the account you wish to modify. 5. Open the “tb_UserInfo” table. 6. Look for the “UserGuid” that you got from the “tb_Account” table. 7. Modify “password” to “96e79218965eb72c92a549dd5a330112”. 8. Start the TMCM services. 9. The password for TMCM is “111111”. Similarly, you can use the SQL statements to update the entry. These statements can be run using any preferred SQL query tool. The following is an example of how you can reset a user name “TMCMADMIN”: USE DB_CONTROLMANAGER GO UPDATE tb_UserInfo SET Password = '96e79218965eb72c92a549dd5a330112' WHERE UserGuid IN (SELECT GUID FROM tb_Account WHERE ID ='TMCMADMIN') Replace the "TMCMADMIN" above with the account name that you want to reset the password.
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