Search Related Articles All Products Worry-Free Business Security AdvancedWorry-Free Business Security StandardOfficeScanHosted Email SecurityControl ManagerInterScan Messaging Security SuiteDeep Security Advanced Reporting and Management for InterScan Web SecurityClient / Server Suite for SMBClient Server Messaging Security for SMBControl ManagerCore Protection for Virtual MachinesCore Protection ModuleData Loss PreventionData Loss Prevention EndpointDeep SecurityEmail Reputation ServicesEmail Security Platform for Service Providers - White LabelEndpoint Security PlatformHosted Email SecurityHosted Email Security - Inbound FilteringInstant Messaging SecurityInterScan eManagerInterScan Gateway Security ApplianceInterScan Messaging Security Appliance 5000InterScan Messaging Security SuiteInterScan Messaging Security Virtual ApplianceInterScan VirusWallInterScan VirusWall for NTInterScan VirusWall for SMBInterScan Web Security Appliance 2500InterScan Web Security SuiteInterScan Web Security Virtual ApplianceInterScan WebProtectIntrusion Defense FirewallLeakProofLicensing Management PlatformMobile Armor DataArmor Full Disk EncryptionMobile Armor PolicyServerNetwork VirusWallOfficeScanPortalProtectScanMail for ExchangeScanMail for Lotus DominoSecureCloudServerProtect for EMC CelerraServerProtect for LinuxServerProtect for Microsoft Windows/Novell NetwareServerProtect for Network Appliance FilerThreat Discovery ApplianceThreat Intelligence ManagerTrend Micro Email Encryption GatewayTrend Micro Email Encryption HostedTrend Micro Encryption for EmailTrend Micro Endpoint EncryptionTrend Micro Mobile SecurityTrend Micro SafeSync for BusinessTrend Micro Security for MacintoshTrend Micro Smart Protection ServerTrend Micro Vulnerability Management ServicesWorry-Free Business Security AdvancedWorry-Free Business Security HostedWorry-Free Business Security ServicesWorry-Free Business Security Services for DellWorry-Free Business Security StandardWorry-Free Business Security Standard/AdvancedWorry-Free Remote Manager Business Knowledge Base All Support Advanced Search | View Search Tips Resetting the Control Manager (TMCM) 5.0/5.5 password using OSQL commandsChecking the product version, build, pattern file and scan engine versions, and the activation code of Trend Micro Control Manager (TMCM) 5.0/5.5Resetting the password in Control Manager (TMCM) 5.0/5.5Manually uninstalling Trend Micro Control Manager 5.0/5.5Debugging Trend Micro Control Manager 5.0/5.5 for Web User Interface errors More Resetting the Control Manager (TMCM) 5.0/5.5 password using OSQL commandsSolution IDLast Updated1038174Date : 2011/05/11 Time: 11:12 PM (PST)Product/VersionPlatformControl Manager - 5.5, 5.0Windows - 2000 Server, 2003 Enterprise Server, 2003 Standard Server Edition, 2003 Standard Server Edition 64-bit
Search Related Articles All Products Worry-Free Business Security AdvancedWorry-Free Business Security StandardOfficeScanHosted Email SecurityControl ManagerInterScan Messaging Security SuiteDeep Security Advanced Reporting and Management for InterScan Web SecurityClient / Server Suite for SMBClient Server Messaging Security for SMBControl ManagerCore Protection for Virtual MachinesCore Protection ModuleData Loss PreventionData Loss Prevention EndpointDeep SecurityEmail Reputation ServicesEmail Security Platform for Service Providers - White LabelEndpoint Security PlatformHosted Email SecurityHosted Email Security - Inbound FilteringInstant Messaging SecurityInterScan eManagerInterScan Gateway Security ApplianceInterScan Messaging Security Appliance 5000InterScan Messaging Security SuiteInterScan Messaging Security Virtual ApplianceInterScan VirusWallInterScan VirusWall for NTInterScan VirusWall for SMBInterScan Web Security Appliance 2500InterScan Web Security SuiteInterScan Web Security Virtual ApplianceInterScan WebProtectIntrusion Defense FirewallLeakProofLicensing Management PlatformMobile Armor DataArmor Full Disk EncryptionMobile Armor PolicyServerNetwork VirusWallOfficeScanPortalProtectScanMail for ExchangeScanMail for Lotus DominoSecureCloudServerProtect for EMC CelerraServerProtect for LinuxServerProtect for Microsoft Windows/Novell NetwareServerProtect for Network Appliance FilerThreat Discovery ApplianceThreat Intelligence ManagerTrend Micro Email Encryption GatewayTrend Micro Email Encryption HostedTrend Micro Encryption for EmailTrend Micro Endpoint EncryptionTrend Micro Mobile SecurityTrend Micro SafeSync for BusinessTrend Micro Security for MacintoshTrend Micro Smart Protection ServerTrend Micro Vulnerability Management ServicesWorry-Free Business Security AdvancedWorry-Free Business Security HostedWorry-Free Business Security ServicesWorry-Free Business Security Services for DellWorry-Free Business Security StandardWorry-Free Business Security Standard/AdvancedWorry-Free Remote Manager Business Knowledge Base All Support Advanced Search | View Search Tips Resetting the Control Manager (TMCM) 5.0/5.5 password using OSQL commandsChecking the product version, build, pattern file and scan engine versions, and the activation code of Trend Micro Control Manager (TMCM) 5.0/5.5Resetting the password in Control Manager (TMCM) 5.0/5.5Manually uninstalling Trend Micro Control Manager 5.0/5.5Debugging Trend Micro Control Manager 5.0/5.5 for Web User Interface errors More Resetting the Control Manager (TMCM) 5.0/5.5 password using OSQL commandsSolution IDLast Updated1038174Date : 2011/05/11 Time: 11:12 PM (PST)Product/VersionPlatformControl Manager - 5.5, 5.0Windows - 2000 Server, 2003 Enterprise Server, 2003 Standard Server Edition, 2003 Standard Server Edition 64-bit
Problem DescriptionHow to reset the password in TMCM 5.0/5.5 Solution Please do the following: 1. Open a command DOS console and run the following: 'osql -E' 2. Replace the 'TMCMADMIN' value to the right user and then run the following commands in OSLQ: USE DB_CONTROLMANAGER GO UPDATE tb_UserInfo SET Password = '96e79218965eb72c92a549dd5a330112' WHERE UserGuid IN (SELECT GUID FROM tb_Account WHERE ID ='TMCMADMIN') You should be able to see "1 row(s) affected". 3. Restart the TMCM services. 4. Log on to the to the TMCM console. The new password should be "111111".
Problem DescriptionHow to reset the password in TMCM 5.0/5.5 Solution Please do the following: 1. Open a command DOS console and run the following: 'osql -E' 2. Replace the 'TMCMADMIN' value to the right user and then run the following commands in OSLQ: USE DB_CONTROLMANAGER GO UPDATE tb_UserInfo SET Password = '96e79218965eb72c92a549dd5a330112' WHERE UserGuid IN (SELECT GUID FROM tb_Account WHERE ID ='TMCMADMIN') You should be able to see "1 row(s) affected". 3. Restart the TMCM services. 4. Log on to the to the TMCM console. The new password should be "111111".
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