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Uninstalling Client/Server Security Agents (CSAs) or Security Agents (SA) using the Worry-Free Business Security (WFBS) web console

Solution IDLast Updated
1037389Date : 2012/01/18 Time: 10:00 PM (PST)


Product/VersionPlatform
Worry-Free Business Security Advanced - 6.0, 7.0; Worry-Free Business Security Standard - 6.0, 7.0
Windows - 2000 Server, 2003 Standard Server Edition, 2008 Datacenter Server, 2008 Enterprise Server, 2008 Standard Server Edition, Vista 32-bit, XP Home

Problem Description

This article shows you how to uninstall single or multiple CSAs or SAs from client computers using the WFBS web console.

Solution

To uninstall a Client/Server Security Agent or Security Agent using the WFBS web console, please do the following:
  1. Log on to the WFBS web console.
  2. Click Security Settings.
  3. Select the Security Groups tree where the Agent that you want to remove is located. Select the agent and then click Remove. The Remove Computer dialogue box will appear.
  4. Under Removal Type, click Uninstall the selected agents, and then click Apply. A confirmation message will appear.
  5. Click OK. A pop-up screen will appear and display the number of uninstall notifications that were sent by the server and received by the client.
  6. Click OK.
To verify that the Agent has been removed, refresh the Security Settings screen. The client computer should no longer appear on the Security Groups tree.
You can also use the above procedure to remove inactive clients from your list. To do this, you can select Remove the Selected Agent(s) in Step 4.


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