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Registration process for Worry-Free Business Security (WFBS) Advanced purchased via Online Store / eCommerce - For users without Online Registration accounts

Solution IDLast Updated
1037421Date : 2012/02/2 Time: 10:35 PM (PST)


Product/VersionPlatform
Hosted Email Security - Inbound Filtering - 1.0; Worry-Free Business Security Standard/Advanced - 6.0, 7.0
Windows - 2000 Professional, 2000 Small Business Server, 2003 Home Server, 2003 Small Business Server, 2003 Standard Server Edition, 2008 Essential Business Server, 2008 Small Business Server, 7 32-bit, Vista 32-bit

Problem Description

   

The WFBS Advanced bundle you purchased includes two components:

 

WFBS Advanced Software Component

Hosted Email Security (HES) - Inbound Filtering

 

In your order email confirmation, you received a single Registration Key (RK) that needs to be registered to obtain 2 Activation Codes (ACs). This procedure provides the steps to complete the registration process, and activate WFBS Advanced.

Solution

     

To activate WFBS Advanced, please do the following:

   

1.

Go to Online Registration.

   

2.

Under New users section, click new account.

   
 

   

3.

Enter the RK to begin the registration process.

   
 

Note: Make sure to have the domain name, IP address and number of users ready for registration.

   

4.

Click Continue.

   

5.

Enter your other RKs if you have more or if you want to register them too.

   
 

   

6.

Accept the License Terms.

   
 

   

7.

Confirm the following Product Information:

   
 

Registration Key

 

Product Name

 

Version type

 

Language

 

License Start Date

 

Maintenance End Date

   

8.

Enter customer information and create login ID.

   
9. Confirm customer information details.
   
10. Generate the AC. The Activation Code screen appears.
   
11. Wait for the confirmation email for WFBS.
   
   
  If you will use the HES- Inbound Filtering service, you need to activate your domain.
   
   
 

a. 

Log on to one of these sites in using your Online Registration Account.

 

 

 

            • For US and other regions: https://us.emailsec.trendmicro.com/
        • For EMEA region: https://emailsec.trendmicro.eu/
     
     
 

b.

Add your domain and click Submit to process your activation request.

     
     
  c. Wait for the confirmation email from HES.
     
     
    This email informs you that you will receive another email within approximately 24-48 hours, with the information for redirecting the MX record to HES - Inbound Filtering.
     
   
   


 


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