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Potential issues after applying virus pattern 4.995.00

Solution IDLast Updated
1036858Date : 2012/01/18 Time: 1:14 AM (PST)


Product/VersionPlatform
Client Server Messaging Security for SMB - 3.6; OfficeScan - 8.0
Windows - 2000 Server, 2003 Standard Server Edition, XP Home

Problem Description

   

After updating to virus pattern file 4.995.00, you may experience one of the following depending on system and application configuration:

 

slower performance when trying to access larger size files

takes a longer time to startup the machine or individual applications

in rare circumstances, application or system restart

Solution

   

This issue affects the following products:

   

OfficeScan

Client Server Messaging Security for SMB

   

To fix the issue, please apply pattern file 4.997.00. This pattern file has been uploaded to the Trend Micro ActiveUpdate server.


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