Knowledge Base

On the OfficeScan Server:

1.

Download the Official Pattern Release (OPR) or Controlled Pattern Release (CPR)

2.

Extract the pattern file (lpt$vpn.xxx) to the PCCSRV folder.

Note: xxx = pattern file version

On the OfficeScan client:

1.

Download the Official Pattern Release (OPR) or Controlled Pattern Release (CPR)

For Windows 95/98 client machines:

1.

Right-click the OfficeScan icon in the Windows taskbar and select Unload OfficeScan Monitor from the pop-up menu.

2.

Enter the unload password.

3.

Extract the pattern file (lpt$vpn.xxx, where xxx is the pattern file number) to the OfficeScan Home directory. By default, this is \Program Files\OfficeScan Client.

4.

Load the OfficeScan Monitor by selecting Start > Programs > Trend OfficeScan Win95 > OfficeScan95.

For Windows NT/2000/XP client machines:

1.

Logon to the workstation as an administrator.

2.

Go to Control Panel > Administrative Tools > Services.

3.

Stop the following services:

• OfficeScanNT Listener

• OfficeScanNt RealTime Scan

4.

Extract the pattern file (lpt$vpn.xxx, where xxx is the pattern file number) to the OfficeScan home directory. By default, this is OfficeScan Client.

5.

Restart the following services:

• OfficeScanNT Listener

• OfficeScanNt RealTime Scan

Related Solution:

Performing a manual update or rollback of the OfficeScan scan engine