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Installing the Client/Server Security Agent (CSA) or Security Agent (SA) using Remote Install

Solution IDLast Updated
1037383Date : 2012/02/9 Time: 4:54 AM (PST)


Product/VersionPlatform
Worry-Free Business Security Standard/Advanced - 5.1, 6.0, 7.0
Windows - 2000 Server, 2003 Standard Server Edition, 2008 Datacenter Server, 2008 Enterprise Server, 2008 Standard Server Edition, Vista 32-bit, XP Home

Problem Description

You can remotely install the Client/Server Security Agent (CSA) or Security Agent (SA) to multiple computers using the Remote Install feature. Remote Install can be performed on client computers, except on the computer where the Security Server is already installed.

Solution

Note: To use Remote Install, you need administrator rights on the target computers. For Windows 7, Vista, Server 2008, Small Business Server 2008, and Essential Business Server 2008, you will need to use a built-in domain administrator password because of Windows User Account Control (UAC). Turn off the UAC in order to use a non-built-in administrator account.
To install the CSA or SA using Remote Install, please do the following:
Note: The SA will be installed by default in C:\Program Files\Trend Micro directory. If you want to install it on a different drive, refer to this solution: How to change the default client installation path for WFBS.
  1. Log on to the WFBS console.
  2. Click Security Settings > Add.The Add Computer page appears.
    Security Settings
  3. Under Computer Type section, choose Desktop or server.
    Computer type
  4. Under Method section, choose Remote install.
  5. Click Next. The Remote Install page appears.
  6. From the Groups and Computers list, select the computer on which you will install the CSA and click Add. A prompt for a username and password appears.
    Note: You need an account with administrator rights for the installation.
    Groups and Computers List
  7. Type the username and password of an account with administrator rights, and click Login. (For the domain computers, use the Domain_Name\Username format; for workgroup computers, use the Target_Computer_Name\Local_Administrator_User_Name format).The computer is added to the Selected Computers list.
    Log in
  8. Repeat Steps 6-7 if you want to add more computers to the list.
  9. Click Install, and then click Yeswhen the confirmation window shows up.
    A progress screen will show the installation status, and the computer names will have a green check mark when the installation is complete.


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