Knowledge Base

Please do the following:

1.

Perform the pre-installation tasks.

a.

Do one of the following:

o

Insert the installation CD on a disk drive.

o

Download the installer file from the Trend Micro Update Center, then extract and unzip the file.
 
•   For Advanced:  WFBS Advanced 6.0 SP3
•   For Standard:  WFBS Standard 6.0 SP3

b.

Double-click the setup.exe file. The Trend Micro Installation for SMB page appears.

c.

Click Next. The Software License Agreement page appears.

d.

Select I accept the terms in the license agreement.

e.

Click Next. The Product Activation page appears.

f.

From the Product Activation page, choose one of the following options:

o

Full Version

o

Evaluation Version with Email Reputation Services

Note: For more information on ERS, click here.

o

Evaluation Version without Email Reputation Services

g.

Enter your Activation Code.

If you have not registered WFBS yet, click Register Online and follow the instructions on the Registration page.

h.

Click Next. The Computer Prescan page appears.

i.

Set the prescan option to one of these:

o

Prescan my computer for threats

Note: If you select this, a threat progress screen will appear when scanning is taking place.

o

Do not prescan my computer for threats

j.

Click Next. The Setup Type page appears.

k.

Select the installation method you prefer:

o

Typical installation (recommended)

This option provides a simple and easy solution for installing WFBS using Trend Micro default values.

o

Custom

This option provides flexibility in implementing your network security strategy. This method is suitable if you have many computers and servers or multiple Exchange servers.

l.

Click Next. The Setup Overview page appears.

This completes the pre-installation tasks.

2.

Configure the Security Server and WFBS console settings.

a.

On the Setup Overview page, click Next. The Installation Stage page appears with Security Server icon highlighted.

b.

Click Next. The Server Identification page appears.

c.

Choose from one of the following server identification options for client-server communication:

o

Domain name

If you select this, make sure to verify the target server's domain name. You can also use the server's FQDN if necessary to ensure successful client-server communication.

o

IP address

If you select this, make sure that the target server's IP address is correct, and that the machine where you are installing the Security Server has a static IP address.

Note: If the server has multiple network interface cards (NICs), Trend Micro recommends using one of these IP addresses, instead of the domain name or FQDN.

d.

Specify the target directory where the Security Server will be installed.

If you chose Typical installation in Step 1j, the Program Folder page appears. Type the location where the program shortcuts will be stored in the Program folder field, or accept the default location, then click Next.

e.

When the Web Server page appears, select a web server to host the web console.

f.

Click Next.

g.

Configure the web server settings.

h.

Click Next. The Proxy Server page appears.

If a proxy server is required to access the Internet, select the Use a proxy server checkbox, then provide the necessary information.

i.

Click Next. The SMTP Server and Notification Recipient(s) page appears.

j.

Enter the required information for the SMTP server, Port and Recipient(s) fields.

Notes:

o

If the SMTP server is on the same computer as WFBS and is using port 25, the installation program detects the name of the SMTP server and updates the SMTP Server and Port fields.

o

You can update the SMTP settings after installation. Refer to the Administrator's Guide for instructions.

k.

Click Next. The Administrator Account Password page appears.

l.

Under Security Server Web console section, enter and confirm the password. This password is required every time you log on to the WFBS console.

m.

Under Client/Server Security Agents section, enter and confirm the password. This password is required to uninstall the Client/Server Security Agents.

n.

Click Next. The Trend Micro Smart Protection Network page appears.

o.

Choose whether or not to participate in the Trend Micro Smart Protection Network feedback program. You can choose to cancel participation through the web console later.

p.

Click Next. The Component Selection page appears.

q.

Select the components to install.

r.

Click Next.

If you are using WFBS Advanced, perform steps a-f. For WFBS Standard, proceed to Step 3.

At this point, the Messaging Security Agent Installation Stage appears. Configure the Client/Server Security Agent and Messaging Security Agent (MSA) installation options by doing the following:

a.

Click Next. The Install Messaging Security Agent page appears.

b.

Enter the required information.

c.

Click Next. The Messaging Security Agent Settings page appears.

d.

Select the type of web server and target directory preferred.

e.

Click Next. The Client/Server Security Agent Installation Stage page appears.

f.

Click Next.

If you chose Typical installation method in Step 1k, the Client/Server Security Agent Installation Path page appears. Specify the path or accept the default location, then click Next.

3.

Start the installation.

a.

Click Next on the Start Copying Files page.

The installation process begins installing the Security Server and Client/Server Security Agent. For WFBS Advanced, the Messaging Security Agent is also being installed at this point.

  If you are using WFBS Advanced and you chose to install the Remote Messaging Security Agent component in Step 2q, perform Steps i-vii. Otherwise, go to Step 3b.

i.

Click Next. The Install Remote Messaging Security Agent page appears.

ii.

To install messaging protection to a remote Exchange server, click Yes.

iii.

Enter the credentials for an account with domain administrator privileges.

iv.

Click Next. The Remote Messaging Security Agent Settings page appears.

v.

Select the type of web server and target directory you prefer.

vi.

Click Next. The program begins installing the Remote Messaging Security Agent on the remote Exchange server.

Upon completion, the Remote Messaging Security Agent Status page reappears.

vii.

Repeat Steps i-vi to install the Remote Messaging Security Agents on other Exchange servers.

b.

When the InstallShield Wizard Complete page appears, select one of the following options:

o

View readme

o

Open Trend Micro Worry-Free Business Security

c.

Click Finish.

At this point, the installation is complete. The InstallShield Wizard for Worry-Free Remote Manager Agent page will now appear. If you want to install the WFRM Agent right after installing the Security Server, do the following:

Note: You can also install the WFRM Agent at a later time.

a.

Click Next. The Worry-Free Remote Manager Service Provider Agreement page appears.

b.

Select Accept.

c.

To begin installing the Agent, follow this procedure starting with Step 2: Installing the WFRM Agent in WFBS.