I get the notification “This program has known compatibility issues” after downloading the update for Windows Vista 32-bit Service Pack 2 (SP2)

Problem Description

The following error message appears after upgrading to or installing Windows Vista SP2 while using version 2008 of Trend Micro Internet Security Pro, Trend Micro Internet Security, or Trend Micro AntiVirus plus AntiSpyware:



The full text of the error message is seen below:

	This program has known compatibility issues.

	Check online to see if solutions are available from the Microsoft website. If solutions are found, windows will automatically display a website that lists steps you can take.

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To resolve this issue, download and install the latest version of your program. For instructions, click your program below:

·	Trend Micro Internet Security Pro

·	Trend Micro Internet Security

·	Trend Micro AntiVirus plus AntiSpyware

For Dell users:

·	Trend Micro Internet Security for Dell

·	Trend Micro Internet Security Pro for Dell

·	PC-cillin Internet Security 12 (2005) for Dell

·	PC-cillin Internet Security 14/14.7 for Dell

For Best Buy users:

·	Trend Micro Internet Security

·	Trend Micro AntiVirus plus AntiSpyware

Solution ID	Last Updated
1053250	Date : 2011/05/13 Time:9:06 AM , (PST)

Product/Version	Platform
Trend Micro AntiVirus plus AntiSpyware - 2008;Trend Micro Internet Security - 2008;Trend Micro Internet Security Pro - 2008;	Windows - Vista 32-bit

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