I get the notification “This program has known compatibility issues” after downloading the update for Windows Vista 32-bit Service Pack 2 (SP2)

Solution ID:	EN-1053250
Product:	Trend Micro AntiVirus plus AntiSpyware - 2008; Trend Micro Internet Security - 2008; Trend Micro Internet Security Pro - 2008
Operating System:	Windows - Vista
Published:	11/16/2009 11:34 PM

Problem:

The following error message appears after upgrading to or installing Windows Vista SP2 while using version 2008 of Trend Micro Internet Security Pro, Trend Micro Internet Security, or Trend Micro AntiVirus plus AntiSpyware:



The full text of the error message is seen below:

	This program has known compatibility issues.

	Check online to see if solutions are available from the Microsoft website. If solutions are found, windows will automatically display a website that lists steps you can take.

Solution:

Public

Before proceeding, please select the language you want to view the solution in:

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To resolve the issue, upgrade to the latest version of the Trend Micro product you are using. The upgrade is free as long as your subscription has not expired. For instructions on how to do this, refer to the links below:

·	Upgrade Trend Micro Internet Security Pro 2008 to version 2010
	o	View Interactive Walkthrough
	o	Solution Article EN-1054199

·	Upgrade Trend Micro Internet Security 2008 to version 2010
	o	View Interactive Walkthrough
	o	Solution Article EN-1054206

·	Upgrade Trend Micro AntiVirus plus AntiSpyware 2008 to version 2010
	o	View Interactive Walkthrough
	o	Solution Article EN-1054207

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