Problem: |
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While downloading a program update for Trend Micro PC-cillin Internet Security 2007, I get a notification telling me Trend Micro will no longer be supporting my current program and offering me a free upgrade.
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Below is the exact error message:
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Software Upgrade
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Trend Micro will stop supporting your current security software on 8/31/2009.
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You have qualified for a free upgrade to the latest version, but your computer does not meet the system requirements. Click Get Help for more details.
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Solution: |
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You are receiving this message because PC-cillin Internet Security 2007 has passed its product end-of-life and end-of-support dates.
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To continue receiving protection for your computer, you will need to avail of the free upgrade to Trend Micro Internet Security 2010. However, this message indicates that your computers hardware or software (such as your operating system, free disk space, etc.) does not meet the newer program’s system requirements.
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To upgrade your security software to the latest version, please upgrade your software or hardware as necessary so your system meets or surpasses the program’s requirements.
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To view the program’s system requirements, refer to solution EN-1054205.
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Once your computer meets the system requirements for Trend Micro Internet Security 2010, you can upgrade to the newer version.
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For instructions on how to do this, refer to solution EN-1039041.
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