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How to upgrade Trend Micro Internet Security Pro 2008 or 2009 to the 2010 version

Solution IDLast Updated
1054199Date : 2011/05/10 Time: 5:17 AM (PST)


Product/VersionPlatform
Trend Micro Internet Security Pro - 2008, 2009, 2010
Windows - 7 32-bit, 7 64-bit, Vista 32-bit, Vista 64-bit, XP Home, XP Professional

Problem Description

Upgrading to the latest version ensures that you have the best performance and protection available. It is free as long as your subscription is valid.

 

Note: For expired subscriptions, you can either renew your subscription online or purchase from your local retail store.

Solution

Important: We recommend that you print out this document or bookmark this page before proceeding because you will be asked to restart your computer during the procedure.

 

1.

Uninstall your older Trend Micro program using the Trend Micro Diagnostic Toolkit. When asked to take note of your serial number, write it down since you will be using it when you install the new program.

 

 

2.

Download and run the installer by clicking your Windows operating system below:

 

 

 

Note: For Windows Vista or Windows 7, click here to check if you are running a 32-bit or 64-bit version.

 

 

 

·

Windows XP

 

 

 

 

·

Windows Vista or Windows 7 (32-bit)

 

 

 

 

·

Windows Vista or Windows 7 (64-bit)

 

 

 

3.

Read the License Agreement, then select I accept the terms of the license agreement.

 

 

4.

Click Next.

 

 

5.

On the Install Options window, select Regular Installation (recommended) to install the program with the recommended settings, then click Next.

 

 

6.

Wait for the installation to finish. This may take a few minutes.

 

 

 

Once the installation finishes, you will see a window with your registration details and a message that your protection has been activated.

 

 

7.

Click Finish.

 

 

8.

Run an initial update and scan. You can do this by following the steps below:

 

 

 

a.

Open your Trend Micro program by double-clicking the Trend Micro icon on your desktop or in your system tray near your computer's clock.

 

 

 

 

 

 

Windows XP

Windows Vista and Windows 7

 

 

 

 

b.

Click Update Now once the program has opened.

 

 

 

 

c.

Wait for it to finish, then click Scan Now.

 

 

 

 

 

 

Related Information

 

 

·

Getting Started Guide


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