Knowledge Base

To register or activate your subscription to Trend Micro Internet Security Pro 2010, please do the following:

1.

Go to the Activate Now window.

If you are not sure how to get to the activation window, you can do either of the following:

·     

If you are connected to the Internet when the installation for your product completes, you will be prompted to register your program, and the window will load up automatically.

·     

If you are not connected to the Internet when your product finishes installing on your computer, do the following:

a.

Connect to the Internet.

b.

Open your Trend Micro program. This will bring up the main console window.

If you are not sure how to do this, refer to solution EN-1054448 for instructions.

c.

Click Activate Now.

2.

Choose whether you will be creating a new account or signing into an account using a previously registered email address and password. For more details on your options, see below:

·     

If your email address has never been used to register any Trend Micro product, do the following:

a.

Select Create a new account.

b.

Type the email address you wish to register with Trend Micro into the field provided.

Note: If the email address you typed in is a unique entry in the Trend Micro database, meaning that no other accounts have the same address registered, a green checkmark will appear beside it and you can continue. If the email address has been registered before (indicated by a red X), refer to the next option, which is signing in to an existing account.

c.

Fill up the required fields on the form.

d.

Click Next.

·     

If you already have an existing account with Trend Micro, do the following:

Note: If you are not sure whether or not you have registered your email address with Trend Micro before, follow the steps in the previous option. If a red X appears next to your email address, you already have a Trend Micro account.

a.

Select Sign into your Trend Micro account.

b.

Type your email address into the field provided.

Note: If you have forgotten your email address or password, click on the appropriate links on the form. If you have forgotten both your email address and your password, create a new account using your current email address.

3.

Once you are notified that your protection has been activated, click Finish.