How to download and install Trend Micro Internet Security Pro 2009 for Dell
 

Solution ID:

EN-1053956

Product:

Trend Micro Internet Security Pro for Dell - 2009
Operating System:
Windows - Vista, Vista - SP1, Vista (32- and 64-bit), XP - SP2, XP - SP3

Published:

8/29/2009 8:36 AM 
 

Problem:

I bought the promo for the upgrade to Trend Micro Internet Security Pro 2009 for Dell when I received the end-of-life or end-of-support email for PC-cillin Internet Security for Dell version 12 or 14. How do I install this?

 

Solution:

Public

 

To install the program, please follow the steps below:

 

Note: Trend Micro recommends doing a pre-installation check to ensure a smooth installation. Refer to solution EN-1053687 for more information.

 

 

1.

Uninstall PC-cillin Internet Security for Dell version 12 or 14 from your computer.

 

 

 

 

 

 

For instructions on how to do this, click on the program you wish to remove:

 

 

 

 

 

 

 

·      

PC-cillin Internet Security 12 (2005) for Dell

 

 

 

·      

PC-cillin Internet Security 14 for Dell

 

 

 

 

2.

Download the installer file onto your Desktop. If you are not sure how to do this, do the following:

 

 

 

 

 

 

a.

Click on the installer file link above.

 

 

 

 

 

 

 

 

b.

When the File Download window appears, click Save.

 

 

 

 

 

 

 

 

c.

On the Save As window, click Desktop on the left pane to select it as the location for the save.

 

 

 

 

 

 

 

 

d.

Click Save then wait as the file is downloaded to your computer. How long this takes will depend on the speed of your Internet connection.

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

Run the installer file by doing either of the following:

 

 

 

 

 

 

·      

On the Download Complete window, click Run.

 

 

 

 

 

 

 

 

·      

Go to your desktop and double-click on the installer file, TIS17.1pro_dell_en_setup.exe.

 

 

 

 

4.

Wait while the installer makes sure your computer meets the software’s system requirements.

 

 

 

 

5.

Read the License Agreement, select I accept the terms of the license agreement, then click Next.

 

 

 

 

6.

When prompted, type your serial number into the field provided and click Next.

 

 

 

 

7.

On the Install Options window, select Regular Installation to install the program with the recommended settings, then click Next.

 

 

 

 

 

 

 

 

 

8.

Wait while the installation completes.

 

 

 

 

9.

Click Activate Now. This will start the activation of the various program modules and features.

 

 

 

 

10.

Make sure you are connected to the Internet by the time all the modules are activated.

 

 

 

 

11.

Wait while the modules finish activating.

 

 

 

 

12.

Activate your subscription. For instructions on how to do this, click on the computer you are installing the program on:

 

 

 

 

 

 

·      

First or primary computer

 

 

 

·      

Second or third (secondary) computer

 

 

 

 

13.

Run an initial update and scan on your computer. Note that these processes will be done automatically in the future.

 

 

Related Information:

 

 

·       

Step-by-Step Interactive Video Solution: How to Install Trend Micro Internet Security Pro 2009

 

 

 

 


  
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