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How to upgrade Trend Micro AntiVirus 11 or Trend Micro AntiVirus plus AntiSpyware 2007 to the latest version

Solution IDLast Updated
1039039Date : 2011/07/1 Time: 4:18 AM (PST)


Product/VersionPlatform
PC-cillin Antivirus - 11; Trend Micro AntiVirus plus AntiSpyware - 2007, 2010
Windows - 7 32-bit, Vista 32-bit, XP Home

Problem Description

Trend Micro AntiVirus 11 and Trend Micro AntiVirus plus AntiSpyware 2007 are no longer supported. This article shows you how to upgrade your program to the latest version.

Solution

To download and upgrade to the latest version, please follow the steps below:

 

Note: This upgrade is free as long as your subscription has not yet expired. For expired subscriptions, you can purchase the latest version of your Trend Micro program online or through your local retail store.

 

1.

Take note of your Trend Micro program's serial number.

 

 

2.

Once you have your serial number, uninstall your program. For instructions, click the program you are using:

 

 

 

·

Trend Micro AntiVirus plus AntiSpyware 2007

 

 

 

 

·

Trend Micro AntiVirus 11

 

 

 

3.

Click the download icon below to start downloading the installer.

 

 

 

(For Windows XP and the 32-bit and 64-bit versions of Windows Vista and Windows 7)

 

 

4.

Save the installer to your desktop. Click your operating system for instructions:

 

 

 

·

Windows XP

 

 

 

 

·

Windows Vista and Windows 7

 

 

 

5.

Run the installer. You can do this by following either of the steps below:

 

 

 

·

For Windows XP: Double-click the installer.

 

 

 

 

 

 

 

·

For Windows Vista and Windows 7: Right-click the installer, then select Run as administrator.

 

 

 

 

 

 

6.

Wait for a moment while the program checks for conflicting software in your computer.

 

 

 

Your Trend Micro AntiVirus plus AntiSpyware should be detected.

 

 

7.

Click Yes to remove the program from your computer.

 

 

 

 

8.

Click Restart Now to complete the uninstallation process.

 

 

 

 

 

Once the computer has restarted, the installer should automatically launch and continue the installation.

 

 

 

The window showing your serial number will appear.

 

 

9.

Click Next.

 

 

 

 

10.

Read the License Agreement, then click Agree and Install.

 

 

 

 

 

The installation may take a few minutes.

 

 

 

 

11.

Click Finish to complete the activation.

 

 

 

 

 

 

Note: If you get the error message "Too Many Installations", check this solution: I get the error message "Too Many Installations" when activating my Titanium AntiVirus+ 2011 / Titanium Smart Surfing for PC 2011.

 

 

 

You will see the Introductory window of your new Titanium AntiVirus+ / Titanium Smart Surfing for PC program.

 

 

12.

Click Close.

 

 

 

 

 

Note: Tick Don't show this page again if you do not want this window to appear every time you open the program.

 

 

 

You will see the main console. From here, you can access and configure your program's different features and settings.

 

 

 

 

13.

Click ?, then select Online Help for information and help on the different features of your program.

 

 

 

 

 

 

Related Information

 

 

·

How to check if I have properly installed my Trend Micro Titanium 2011

 

 

·

How to uninstall my Trend Micro program using the Trend Micro Diagnostic Toolkit


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