Uninstalling Trend Micro Internet Security Pro and Trend Micro Internet Security 2008

Support
Solution ID Last Updated
1036064 Date : 2013/01/09 Time:11:03 AM , (PST)


Product/Version Platform
Trend Micro Internet Security - 2008;Trend Micro Internet Security Pro - 2008;
Windows - Vista 32-bit, XP Home

Problem Description

Learn how to uninstall the 2008 version of your Trend Micro Internet Security Pro and Trend Micro Internet Security programs.

Solution

Important: We recommend that you print out this document before proceeding because you will be asked to restart your computer during the procedure.
For instructions on how to uninstall your Trend Micro program, click on your Windows operating system below:
[ Expand All ]

 

Windows XP

  1. Download the Trend Micro Diagnostic Toolkit.
  2. When the File Download window appears, click Run.
    After the download finishes, the Trend Micro Diagnostic Toolkit window appears.
  3. Click the Uninstall tab, then click 1. Uninstall software.
    Click Uninstall

    The Toolkit will automatically detect the Trend Micro program that is currently installed.
  4. Click Uninstall.
    Uninstall program

    After the program finishes uninstalling, you will then be asked to restart your computer.
  5. Click Yes.
    Restart your computer
     

 

Windows Vista or Windows 7

  1. Select your Windows operating system version to download the Trend Micro Diagnostic Toolkit.
  2. When the File Download window appears, click Run.
    The User Account Control window appears.
  3. Click Yes.
    Click Yes

    After the download finishes, the Trend Micro Diagnostic Toolkit window appears.
  4. Click the Uninstall tab, then click 1. Uninstall software.
    Uninstall software

    The Toolkit will automatically detect the Trend Micro program that is currently installed.
  5. Click Uninstall.
    Click Uninstall

    After the program finishes uninstalling, you will then be asked to restart your computer.
  6. Click Yes.
    Restart your computer
     
Note: If you encounter an error using this tool or if it fails, check this solution: How do I uninstall my Trend Micro program if the removal tool fails?


Rate this Solution
Did this article help you?

Please provide your comments to help us improve this solution.

 
  *This form is an automated system. General questions, technical, sales and product-related issues submitted through this form will not be answered.
 
 

Connect with us on