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How do I change the password I used to register my Trend Micro account?

Solution IDLast Updated
1038452Date : 2012/01/23 Time: 11:59 PM (PST)


Product/VersionPlatform
Trend Micro AntiVirus plus AntiSpyware - 2008, 2010; Trend Micro Internet Security - 2008, 2009, 2010, Trend Micro Internet Security Pro - 2008, 2009, 2010
Windows - 7 32-bit, Vista 32-bit, XP Home

Problem Description

This article shows you how to change the current password of your Trend Account.

Solution

     

To change the password you registered on your Trend Micro Internet Security, Trend Micro Internet Security Pro, or Trend Micro AntiVirus plus AntiSpyware account, please refer to the steps below:

 

Note: You must be connected to the Internet to perform these steps successfully.

 

1.

Open the Trend Micro Internet Security main console by doing any of the following:

 

Click Start > Programs or All Programs > Trend Micro Internet Security > Trend Micro Internet Security.

   

     
 

Double-click the Trend Micro Internet Security icon on the lower right corner of your screen.

   

     

2.

Click Other Settings > Subscription > More Details. This will open the TrendSecure login page.

 

   

3.

Type the email address and password you have registered with Trend Micro in the fields provided for you and then click Sign In.

 

Note: If you forgot the email address you have registered, click Forgot which address you used before? Similarly, if you forgot the password you used for that email address, click Forgot your password?

 

   

4.

After successfully logging in, click Change password in the upper right-hand side corner of the screen.

 

   

5.

When the Change Password screen appears, type in your current password and your new password into the appropriate fields, then retype your new password into the Confirm new password field.

Note: Make sure that the new password you typed in matches the confirmation password exactly.

   

6.

Click OK when you are done.

   

7.

When the confirmation screen appears informing you that the password was changed successfully, click Done.

   
   

Related Information

 

How do I change the email address I used to register my Trend Micro account?

How do I change details in my Trend Micro account?


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