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How can I tell if I am eligible for a free upgrade to the latest version of Trend Micro Internet Security Pro?

Solution IDLast Updated
1036017Date : 2011/05/11 Time: 9:22 PM (PST)


Product/VersionPlatform
Trend Micro Internet Security Pro - 2008, 2009, 2010
Windows - XP Home, XP Professional, Vista 32-bit, Vista 64-bit, 7 32-bit, 7 64-bit

Problem Description

I have an older version of Trend Micro Internet Security Pro. I want to know if I can upgrade to the latest version for free.

Solution

You can upgrade to the latest version for free if your old Trend Micro Internet Security Pro has not yet expired.

 

Note: The same expiration date will apply as you will just be upgrading to the latest version.

Select the statement that best applies to you:

 

·         How do I know which version I am running and if I have the latest version?

 

·         If you don’t know what version you are running, refer to solution EN-126655.

·         To check if you are already running the latest version, refer to solution EN-1054593.
 

·         How do I upgrade my older version to the latest version?

             To know how to upgrade to the latest version, refer to solution EN-1054199.

         

·         What if my subscription has expired?

             If your subscription has expired, you can either purchase the latest version by:
 

·         Purchasing online

·         Going to your local retail store


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