Hot issues for Worry-Free Business Security (WFBS) Standard / Advanced 5.0

Solution ID: EN-1037412 Product: Worry-Free Business Security Standard - 5.0; Worry-Free Business Security Advanced - 5.0 Operating System: Windows Server 2008 Enterprise; Windows Server 2008 Standard; Windows Web Server 2008; Windows Server 2008 Datacenter Published: 9/22/2009 11:52 PM

Solution: Public   The following are the hot issues for WFBS Standard / Advanced:            Frequently Asked Questions (FAQs)           •    FAQs about Activation Codes, Licenses and Upgrading to WFBS 5.0     •    What are the new features available in WFBS Advanced 5.0?       •    WFBS 5.0 system requirements Registration       •    Registration process for WFBS Advanced 5.0 purchased via Trend Micro Online Store / eCommerce     •    Registration process for WFBS Advanced 5.0 purchased from a reseller           •    Registration process for WFBS Standard 5.0         Installation     •    Installing WFBS Standard / Advanced 5.0 Upgrading     •    Which products can you upgrade to WFBS Advanced 5.0?     •    Important files to back up before upgrading to WFBS 5.0       •    Upgrading Client Server Security for SMB (CS) 3.5 and 3.6 to WFBS Standard 5.0           •    Upgrading Client Server Messaging Security for SMB (CSM) 3.5 and 3.6 to WFBS Advanced 5.0         •    Upgrading your evaluation version to a full version of WFBS InterScan Messaging Hosted Security (IMHS)         •    What is the difference between Email Reputation Services, ERS Hosted, and IMHS?             •    How can you tell if your company network is qualified to register to IMHS?         Other Issues     •    Known issues in WFBS 5.0           •    Cannot install the Security Server of WFBS 5.0 on Windows 2003 x64 with Exchange 2007         Technical Support         •    How will you contact Technical Support for WFBS 5.0 and what are the support hours?