Hot issues for Worry-Free Business Security (WFBS) Standard / Advanced 5.0

Solution


The following are the hot issues for WFBS Standard / Advanced:


	Frequently Asked Questions (FAQs)

	• FAQs about Activation Codes, Licenses and Upgrading to WFBS 5.0

	• What are the new features available in WFBS Advanced 5.0?

	• WFBS 5.0 system requirements



	Registration

	• Registration process for WFBS Advanced 5.0 purchased via Trend Micro Online Store / eCommerce

	• Registration process for WFBS Advanced 5.0 purchased from a reseller

	• Registration process for WFBS Standard 5.0



	Installation

	• Installing WFBS Standard / Advanced 5.0



	Upgrading

	• Which products can you upgrade to WFBS Advanced 5.0?

	• Important files to back up before upgrading to WFBS 5.0

	• Upgrading Client Server Security for SMB (CS) 3.5 and 3.6 to WFBS Standard 5.0

	• Upgrading Client Server Messaging Security for SMB (CSM) 3.5 and 3.6 to WFBS Advanced 5.0

	• Upgrading your evaluation version to a full version of WFBS



	Hosted Email Security (HES) / Hosted Email Security (HES) - Inbound Filtering

	• What is the difference between Email Reputation Services, ERS Hosted, and HES / HES - Inbound Filtering?

	• How can you tell if your company network is qualified to register to HES / HES - Inbound Filtering?


	Other Issues

	• Known issues in WFBS 5.0

	• Cannot install the Security Server of WFBS 5.0 on Windows 2003 x64 with Exchange 2007


	Technical Support

	• How will you contact Technical Support for WFBS 5.0 and what are the support hours?

Solution ID	Last Updated
1037412	Date : 2011/05/12 Time: 2:50 AM (PST)

Product/Version	Platform
Hosted Email Security - 1.0; Hosted Email Security - Inbound Filtering - 1.0; Worry-Free Business Security Advanced - 5.0; Worry-Free Business Security Standard - 5.0	Windows - 2008 Datacenter Server, 2008 Enterprise Server, 2008 Standard Server Edition, 2008 Web Server Edition

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