[Hot Fix] B1458 - My Trend Micro Internet Security/AntiVirus program keeps on crashing

Hot fix - build 1458 helps prevent Trend Micro AntiVirus Plus AntiSpyware, Trend Micro Internet Security, or Trend Micro Internet Security Pro from suddenly crashing.

NOTICE: This hot fix was developed as a workaround or solution to a customer-reported problem. As such, this hot fix has received limited testing and has not been certified as an official product update.

Consequently, THIS HOT FIX IS PROVIDED "AS IS". TREND MICRO MAKES NO WARRANTY OR PROMISE ABOUT THE OPERATION OR PERFORMANCE OF THIS HOT FIX NOR DOES IT WARRANT THAT THIS HOT FIX IS ERROR FREE. TO THE FULLEST EXTENT PERMITTED BY LAW, TREND MICRO DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE.

To resolve the issue:

Important: We recommend that you print out this document before proceeding because you will be asked to close all open Internet Explorer browsers and restart your computer during the procedure.

1.

Click here to download the hot fix on your computer.

2.

Save the file on your desktop.

3.

Double-click tis_1700_win_en_hfb1458.exe to start installing the hot fix.

4.

Wait until it finishes extracting its contents.

5.

Read the license agreement and click I accept the terms of the license agreement.

6.

Click Next.

7.

Click Install to start applying the hot fix.

8.

Click Yes when asked to update your security software.

9.

Click OK when asked to restart your computer.

10.

Click OK again when the Installation successful message appears.

For more information, refer to the attached Readme file.