Knowledge Base

Support

Frequently asked questions (FAQs) about Trend Micro Smart Surfing for Mac

Solution IDLast Updated
1054400Date : 2011/10/16 Time: 10:43 PM (PST)


Product/VersionPlatform
Trend Micro Smart Surfing for Mac - 1.5, 1.6
Macintosh - Leopard, Lion, Snow Leopard, Tiger

Problem Description

 Below are answers to your frequently asked questions about Trend Micro Smart Surfing for Mac.

Solution

Below are the frequently asked questions or FAQs about Trend Micro Smart Surfing for Mac: 

 

1.

How much does it cost?

 

2.

What are the system requirements for this product?

 

3.

Why should I buy Trend Micro Smart Surfing for Mac?

 

4.

Is this product also good for three seats?

 

5.

Can I install this product on Windows?

 

6.

Can I use the serial number for this product to register another Trend Micro product?

 

7.

Can I use the license on a dual-boot machine if both are running Mac operating systems?

 

8.

Does Trend Micro Smart Surfing for Mac support the new Mac OS X Lion?

 

9.

Can I upgrade my older version to the latest version for free?

 

10.

Where can I get a free trial version of the program?

 

 

 

For other questions or issues, you may also want to search our Knowledge Base for solutions. 



How much does it cost?

 

 

Please see below for the suggested retail price (MSRP) of this product for your location:

 

 

 

 

Location

 

 

Suggested Retail Price

 

 

United States

 

 

$49.95 USD

 

 

Australia / New Zealand

 

 

$69.95 AUD

 

 

Asia-Pacific

 

 

$49.95 USD

 

 

United Kingdom

 

 

£49.95 GBP

 

 

 

Back to top

 

What are the system requirements for this product?

 

 

For the list of minimum system requirements and compatible operating systems, please check solution 1054397 from our Knowledge Base.

 

Back to top

 

Why should I buy Trend Micro Smart Surfing for Mac?

 

 

Trend Micro safeguards your family with Trend Micro Smart Surfing for Mac. Now you are free to shop, bank, and surf online while staying safe from attacks on your identity and confidential information. You can also set protections so your children cannot access inappropriate websites.

 

Get Trend Micro Smart Surfing for Mac and enjoy online freedom!

 

 

 

Refer to the table below to see how the services offered by Trend Micro Smart Surfing for Mac compares to other products:

 

 

 

Comparison chart

 

Back to top

 

Is this product also good for three seats?

 

 

No, this product is good for one (1) seat, unlike Trend Micro Internet Security and Trend Micro Internet Security Pro, which are good for three (3) seats.

 

 

 

Note: A seat is a single computer or workstation for software licensing.

 

Back to top

 

Can I install this product on Windows?

 

 

No, this product is only designed to run on a Mac operating system (OS). To protect your Windows OS, you can visit the Trend Micro website for PC protection.

 

Back to top

 

Can I use the serial number for this product to register another Trend Micro product?

 

 

No. Our serial numbers are generated according to product, so your serial number will only work with the product you originally bought it for.

 

Back to top

 

Can I use the license on a dual-boot machine if both are running Mac operating systems?

 

 

Although this product is good for one (1) seat, meaning it can be installed on one computer, a dual-boot machine is considered as two machines because the computer IDs are different.

 

As with installing your operating system, you will need different licenses for the two partitions when installing our product on a dual-boot machine.

 

Back to top

 

Does Trend Micro Smart Surfing for Mac support the new Mac OS X Lion?

 

 

Yes. A new update is available that includes support for Mac OS X Lion. Do any of the following:

 

·

If you are using the latest version of Trend Micro Smart Surfing for Mac (1.6), click Update Now on your program to install this update.

 

·

If you have an older version of the program, upgrade it to the latest version.

 

·

If you need to reinstall the program, download the latest build.

 

Back to top

 

Can I upgrade my older version to the latest version for free?

 

 

Yes. If you have an older version of Trend Micro Smart Surfing for Mac (1.0 or 1.5), you can upgrade it to the latest version for free.

 

You can only do this if your subscription is still valid or not expired. 

 

Back to top

 

Where can I get a free trial version of the program?

 

 

If you want to try Trend Micro Smart Surfing for Mac, download the program and select Start a free trial of Trend Smart Surfing when prompted for a serial number.

 

Back to top

 


Rate this Solution
Did this article help you?  
 
Please provide your comments to help us improve this solution.

 
  *This form is an automated system. General questions, technical, sales and product-related issues submitted through this form will not be answered.
 
 

Connect with us on