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Frequently Asked Questions (FAQs) about Worry-Free Business Security (WFBS) 6.0 Service Pack (SP) 2

Solution IDLast Updated
1055429Date : 2012/02/2 Time: 5:59 AM (PST)


Product/VersionPlatform
Worry-Free Business Security Standard/Advanced - 6.0
Windows - 2000 Advanced Server, 2000 Small Business Server, 2003 Home Server, 2003 Standard Server Edition, 2008 Essential Business Server, 2008 Small Business Server, 2008 Standard Server Edition, Vista 32-bit, XP Home

Problem Description

This soution article lists FAQ and their corresponding answers pertaining to WFBS 6.0 SP2.

Solution

 

Below are the FAQs about WFBS 6.0 SP2:

 

What is WFBS 6.0 SP 2?

What is new with this release?

Is there a rollback procedure?

What are the new settings after SP2 upgrade?

Who should install this Service Pack?

Should you use this package to perform a fresh installation or an upgrade?

What should be the version/build number after installing WFBS SP2?

Where can you get a copy of Service Pack 2?

What VMware versions does WFBS 6.0 SP2 Advanced support?

What versions of Microsoft Hyper-V Server does WFBS 6.0 SP2 support?

What is the required processor for Smart Scan Mode?

 

What is WFBS 6.0 SP 2?

WFBS 6.0 SP2 is the second release of the WFBS 6.0 installation package, which also installs Service Pack 2.

Service Pack 2 includes several new features and fixes to issues that were discovered after releasing WFBS 6.0. It includes all features, enhancements, and fixes provided in Service Pack 1.

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What is new with this release?

The following are the new features in this release:

 

Low-Impact Smart Scan Pattern Update Mechanism

 

 

Frequent Smart Scan component updates on the Security Server ensure that clients scan with the latest patterns. To reduce the impact of updates to Security Server performance, certain resource-intensive processes have been moved to Trend Micro servers in the cloud.

 

Adjustments to Behavior Monitoring and the Firewall for Performance

 

 

To avoid impacting critical server applications, Behavior Monitoring is now disabled by default on clients in server groups, while the firewall remains disabled by default on all clients. Upgrading to SP 2 automatically disables both features on all clients in existing server groups. To free system resources, you can disable either feature in any group, which unloads all related drivers and processes.

 

UNC Paths on Behavior Monitoring Exception List

 

 

With the Behavior Monitoring exception list supporting UNC paths, you can automatically block or allow programs that run from network folders.

 

Cleanup Mechanism After Updates

 

 

With SP2, the Disk Cleaner cleanup tool removes remnant files automatically every time the Security Server updates. By ensuring that unused components do not take up disk space, the tool can free up to 900MB of space. The tool can also be run manually to clean up the Security Server.

 

Other Enhancements

 

 

- Reduced frequency of security status reporting to Worry-Free Remote Manager to enhance performance

- Seat count threshold for displaying warnings on the Live Status screen has been changed to 100%.

- Wording changes on the Messaging Security Agent installation screen to cover User Access Control on Windows Small Business Server 2008

 

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Is there a rollback procedure?

There is no rollback procedure. You may need to install the GM build to revert to the old version.

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What are the new settings after SP2 upgrade?

Behavior Monitoring is now disabled by default on clients in server groups, while the Firewall remains disabled by default on all clients.Also, seat count warnings will disappear unless you have used up 100% of your allotted seat count.

 

 

 

 

 

 

 

 

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Who should install this Service Pack?

Trend Micro recommends that all WFBS Advanced 6.0 and Service Pack 1 users install this service pack. 

For all 6.0 and 6.0 with SP1 users, we recommend that you download the new package that will be available in late March. This stand-alone package, which you can use for your upgrade, will be smaller in size.

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Should you use this package to perform a fresh installation or an upgrade?

You can use this package to perform either a fresh installation or an upgrade. You can upgrade from the following versions of WFBS:

     Client Server Messaging Security (CSM) 3.6 and WFBS 5.0 / 5.1, 6.0, and 6.0 Service Pack 1.

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What should be the version/build number after installing WFBS SP2?

There is no version/build number yet.

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Where can you get a copy of Service Pack 2?

Please click on the version that applies to you: 


    WFBS 6.0 SP 2 - Advanced 
     WFBS 6.0 SP 2 - Standard
 
 
 

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What VMware versions does WFBS 6.0 SP2 Advanced support?

WFBS 6.0 SP 2 VMware ESX 3.0/3.5, VMware Server 1.0.3/2.0.1 and VMware Workstation 6.0/6.5.

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What versions of Microsoft Hyper-V Server does WFBS 6.0 SP2 support?

WFBS 6.0 SP2 supports Microsoft Hyper-V Server 2008.

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What is the required processor for Smart Scan Mode?

For Smart Scan mode, multiple processors or multi-core processors are required. For more information, refer to the following KnowledgeBase entry: System requirements for WFBS 6.0 SP 2.

 

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 If you need technical assistance, please contact Trend Micro Technical Support.
 

Related Information:

Known issues is WFBS 6.0 SP 2

What issues are resolved in WFBS 6.0 SP 2?

Upgrading old versions of WFBS to version 6.0 Service Pack SP 2

Personal Firewall and Behavior Monitoring status after installing WFBS 6.0 SP 2

 

 

 

 


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