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Upgrading to WFBS 5.0
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Activation Codes (AC) and Licenses
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Downloads
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Upgrading to WFBS 5.0
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What is the new name of the Client/Server products?
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Client Server Security for SMB (CS) is now Worry-Free Business Security (WFBS) Standard 5.0.
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Client Server Messaging Security for SMB (CSM) is now Worry-Free Business Security (WFBS) Advanced 5.0.
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How can I upgrade from the trial version to the full version of WFBS Advanced?
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You can upgrade from a trial version to a full version by using the WFBS Advanced console. When you purchase a license to the full version, you will be given a Registration Key or an Activation Code.
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Where can I get information on how to upgrade my CS / CSM 3.x or WFBS trial version?
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Please refer to the following solutions:
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Upgrading CS 3.5 or 3.6 to WFBS Standard 5.0
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Upgrading CSM 3.5 or 3.6 to WFBS Advanced 5.0
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Upgrading from evaluation version to a full version of WFBS 5.0
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Is there an upgrade cost when I upgrade my current CSM version to WFBS Advanced?
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No.As long as you are currently under maintenance, you will receive a free upgrade to the new version.
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Are all of the settings / configuration parameters preserved when migrating from CSM 3.0 to version 3.6 to WFBS Advanced 5.0?
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Yes. If administrators would like to backup important files and/or configuration, refer to this solution.
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I am a customer of CSM 3.6 bundled with Email Reputation Services (ERS) Hosted and I want to upgrade to WFBS Advanced. Can I use all three services at the same time?
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No. These three services require different MTA and DNS configurations, and will then create conflict with the email configuration. For more information, refer to this solution: What is the difference between ERS, ERS Hosted, and Hosted Email Security (HES)?
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I am a customer of CSM 3.6 bundled with ERS Hosted and I want to upgrade to WFBS Advanced. What email services are available to me?
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You can use ERS Hosted, or switch to ERS standalone or to HES - Inbound Filtering.
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If I wish to switch from ERS Hosted to ERS standalone, are there any configuration changes on my end?
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Yes. These two services need different configurations. ERS Hosted needs MX record redirection while ERS standalone does not. If you will switch from ERS Hosted to ERS standalone, you need to bring back the original DNS settings (MX Record).
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Can I use HES / HES - Inbound Filtering together with ERS Hosted / standalone?
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No. If you wish to use HES / HES - Inbound Filtering, you need to disable your ERS configuration and redirect your MX to our IMHS servers. For more information, refer to this solution: What is the difference between ERS, ERS Hosted, and HES / HES - Inbound Filtering?
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Am I required to activate IMHS Standard?
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No. You can choose not to if you already have a hosted service or if you do not want to use HES - Inbound Filtering or ERS. WFBS Advanced 5.0 is bundled with free HES - Inbound Filtering. For more information, refer to this solution: What is the difference between ERS, ERS Hosted, and HES / HES - Inbound Filtering?
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Will any functionality be withdrawn in the move from CSM 3.0 to WFBS 5.0?
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WFBS 5.0 will not support IA64 as an OfficeScan client. Also, the following operating systems will not be supported anymore:
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For OfficeScan clients: Windows NT4 Server and Workstation, Windows ME, Windows 98 and Windows 95
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For OfficeScan server: Windows NT4 Server and Workstation
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Can I upgrade my CSM 3.x to WFBS Advanced and get a free HES - Inbound Filtering account activation?
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Yes. Refer to this solution: Instructions for upgrading to WFBS Advanced 5.0 / 5.1 and activating a free HES - Inbound Filtering account.
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Activation Codes (AC) and Licenses
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Can I enter the Activation Code for Client Server Security for SMB (CS) 3.0 or Client Server Messaging Security for SMB (CSM) 3.0 when upgrading to WFBS Standard / Advanced 5.0?
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Yes. The AC will be automatically kept from the previous version. If you uninstall CS / CSM 3.0, you can install WFBS Standard / Advanced using the AC from CS / CSM 3.0.
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When CS or CSM 3.0 is migrated to version 3.6, will the original 3.0 key still work when migrating from 3.6 to WFBS Standard / Advanced 5.0?
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Yes. For more information, refer to this solution: Which products can you upgrade to WFBS Standard / Advanced 5.0?
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Will WFBS Advanced require a separate license for ERS?
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No. For more information, refer to the New Messaging Security Agent Features section of this solution.
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I am upgrading from CSM 3.6 to WFBS Advanced 5.0. How do I get the additional AC for ERS standalone?
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When you upgrade to WFBS Advanced, the AC for ERS standalone is the same with the CSM 3.6 AC. For more information, refer to the New Messaging Security Agent Features section of this solution.
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I currently have CSM 3.6 with ERS Hosted. What will happen to the ERS Hosted AC when it expires? Will it be automatically updated when I renew my CSM 3.6 license?
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No. The ERS Hosted AC will not be extended at the time of renewal.
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I am upgrading from CSM 3.6 to WFBS Advanced 5.0. How do I get the additional AC for HES - Inbound Filtering?
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You need to contact Customer Service to request for the Registration Key (RK) to register the HES - Inbound Filtering account. After you register your HES - Inbound Filtering RK, you will receive an email with instructions on how to access the HES - Inbound Filtering console and redirect MX records. Refer to this solution: Instructions for upgrading to WFBS Advanced 5.0 / 5.1 and activating a free HES - Inbound Filtering account.
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Will the AC for NeatSuite SMB (CSM 3.6 + InterScan VirusWall 6.0) work with WFBS Advanced 5.0?
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Yes. You can use the CSM 3.6 AC with WFBS Advanced 5.0.
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Note: InterScan VirusWall (ISVW) 6.0 is not included in WFBS Advanced 5.0.
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I am upgrading from CSM to WFBS Advanced. What will happen to my Trend Micro AntiSpam (TMAS) subscription? Do I need to renew both?
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No. You only need to renew your CSM license. You will be allowed a free upgrade from TMAS to WFBS 5.0with its integrated anti-spyware.
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Downloads
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Where can I get downloads for WFBS?
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For WFBS Advanced, click here.
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For WFBS Standard, click here. |
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