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Changing the GUID of the Worry-Free Remote Manager (WFRM) Agent

Solution IDLast Updated
1034854Date : 2011/10/26 Time: 9:51 PM (PST)


Product/VersionPlatform
Client Server Messaging Security for SMB - 3.6; Client Server Security for SMB - 3.6; Worry-Free Remote Manager - 2.6
Windows - 2000 Server, 2003 Standard Server Edition

Problem Description

This article shows the steps on how to change the GUID of a Worry-Free Remote Manager (WFRM) Agent.

 

Note: Use this procedure only if you entered an incorrect Globally Unique Identifier (GUID) during WFRM Agent installation.

Solution

To change the GUID, please do the following:

 

1.

Go to ..<install path>\Trend Micro\WFRMAgentForCSM.

   

2.

Open the AgentSysconFig.xml file using a text editor like Notepad.

   

3.

Look for the GUID between the parameters "<AgentGUID>" and "</AgentGUID>".

   

4.

Edit the GUID and then save the file.

   
5. In the same folder, open the csmSysConfig.xml file using a text editor.
   
6. Look for the GUID between the parameters "<ProductGUID>" and "</ProductGUID>".
   
7. Edit the GUID and then save the file.
   
8. Right-click the Worry-Free Remote Manager Agent icon on the task bar and then click Restart Service.


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