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Worry-Free Business Security (WFBS) Standard/Advanced "Unauthorized changes blocked" messages

Solution IDLast Updated
1056644Date : 2012/02/2 Time: 3:32 AM (PST)


Product/VersionPlatform
Worry-Free Business Security Standard/Advanced - 6.0
Windows - 2000 Server, 2000 Small Business Server, 2003 Home Server, 2003 Small Business Server, 2003 Standard Server Edition, 2003 Storage Server, 2008 Essential Business Server, 2008 Small Business Server, 2008 Standard Server Edition, Vista 32-bit, Vista 64-bit, XP Professional

Problem Description

Customers who are using WFBS 6.0 Service Pack 1 or Service Pack 2 may get "Unauthorized changes blocked" messages for the TMBSRV.exe process. The following message will appear on the client machine:

 

 

 

 

Unauthorized changes blocked!

 

Client/Server Security Agent has blocked the following programs to protect your computer. To unblock the programs, contact your administrator.

 

In the WFBS console, the customers are also getting an excessive Policy Violation of Behavior Monitoring detected due to the C:\Program Files\Trend Micro\BM\TMBMSRV.exe process: 

 

 

Solution

To address the problem, please apply Critical Patch Build 3221. You can download it from the following links.

 

Critical Patch Build 3221 for Worry-Free Business Security Standard/Advanced 6.0 SP1 or SP2

 

 

Readme

 

 

 

Alternatively, you can also update SP1 or SP2 to SP 3. The installation packages and documentation can be found below:

 

WFBS 6.0 Advanced SP3 English

 

Standalone Package

 

 

Readme

 

 

Installation Guide

 

 

WFBS 6.0 Standard SP3 English

 

Standalone Package

 

 

Readme

 

 

Installation Guide

 

Note: This solution also addresses issues like Excessive Policy violations detected, C:\Program Files\Trend Micro\BM\TMBMSRV.exe, and Unauthorized changes blocked.


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