Opening Internet Explorer in the OfficeScan Corporate Edition (OSCE) 6.5 client causes high CPU usage in the Dell Optiplex GX280 machine
 

Solution ID:

 EN-127667

Product:

 OfficeScan Corporate Edition - 6.5
Operating System:
 Windows 2000 Server; Windows Server 2003 Enterprise Edition; Windows Server 2003 Standard Edition; Windows XP; Windows 2000 Advanced Server

Published:

 7/18/2009 2:31 AM 
 

Problem:

The Internet Explorer process (iexplorer.exe) causes high CPU usage at random times when the OSCE firewall is enabled in the Dell Optiplex GX280 machine.
 

Solution:
Public
 

This is an issue caused by the sound card driver that comes with the Dell Optiplex GX280 machine.

Resolve by updating the sound card driver, which can be downloaded from the Dell Drivers and Downloads page.

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