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How do I uninstall Trend Micro Internet Security Pro and Trend Micro Internet Security 2008 from my computer?
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Solution: |
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You can uninstall Trend Micro Internet Security Pro 2008 and Trend Micro Internet Security 2008 using the Trend Micro Diagnostic Toolkit. To do this, please follow the instructions below:
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1.
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Close the main console if it is open.
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2.
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Click on Start > My Computer.
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3.
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Double-click Local Disk C: then double-click on the Program Files folder.
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4.
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Look for the Trend Micro folder then open it.
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5.
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Look for the Internet Security folder then open it.
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6.
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Double-click on the TISSuprt.exe file. It has a red and white lifesaver icon. The Trend Micro Diagnostic Toolkit window appears.
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Note: If you cannot find the file or are encountering issues while uninstalling the program, you can download the Trend Micro Diagnostic Toolkit by going to solution EN-1037161.
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7.
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Go to the Uninstall tab.
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8.
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Click on the Uninstall button.
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9.
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Click on the Uninstall button again when asked if you want to continue with the uninstallation.
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Note: If a message appears asking you to delete quarantined files, click Yes to proceed with the uninstallation
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10.
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The following message appears when the uninstallation is complete. Click Yes to restart your computer.
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