How do I uninstall Trend Micro Internet Security Pro and Trend Micro Internet Security 2008 from my computer?

Solution ID:	EN-1036064
Product:	Trend Micro Internet Security - 2008; Trend Micro Internet Security Pro - 2008
Operating System:	Windows XP - SP2; Windows Vista
Published:	11/12/2009 6:54 PM

Solution:

Public


You can uninstall Trend Micro Internet Security Pro 2008 and Trend Micro Internet Security 2008 using the Trend Micro Diagnostic Toolkit. To do this, please follow the instructions below:


1.	Close the main console if it is open.

2.	Click on Start > My Computer.

3.	Double-click Local Disk C: then double-click on the Program Files folder.

4.	Look for the Trend Micro folder then open it.

5.	Look for the Internet Security folder then open it.

6.	Double-click on the TISSuprt.exe file. It has a red and white lifesaver icon. The Trend Micro Diagnostic Toolkit window appears.



	Note: If you cannot find the file or are encountering issues while uninstalling the program, you can download the Trend Micro Diagnostic Toolkit by going to solution EN-1037161.


7.	Go to the Uninstall tab.

8.	Click on the Uninstall button.



9.	Click on the Uninstall button again when asked if you want to continue with the uninstallation.

	Note: If a message appears asking you to delete quarantined files, click Yes* to proceed with the uninstallation*

10.	The following message appears when the uninstallation is complete. Click Yes to restart your computer.

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