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You can uninstall Trend Micro AntiVirus plus AntiSpyware using any of the following methods: |
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| Uninstall from the Start menu |
| Uninstall from the Control Panel |
| Uninstall using the TISSuprt.exe support tool |
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Uninstall from the Start menu |
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1. | Close the Trend Micro AntiVirus main console if it is open. |
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2. | Click Start > All Programs > Trend Micro AntiVirus > Uninstall. |
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3. | When the Windows Installer prompt appears, click on Yes and wait for the uninstallation to finish. |
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| Note: If a message appears asking you to delete quarantined files, click Yes to proceed with the uninstallation. |
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4. | A message appears when the uninstallation is complete. Click Yes to restart your computer. |
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| Back to Options |
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Uninstall from the Control Panel |
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1. | Close the Trend Micro AntiVirus main console if it is open. |
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2. | Click Start > Control Panel. |
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3. | Double-click Add or Remove Programs. This opens a list of programs installed on your computer. |
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4. | Select Trend Micro AntiVirus then click Remove. |
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5. | When the Windows Installer window appears, click on Yes and wait for the uninstallation to finish. |
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| Note: If a message appears asking you to delete quarantined files, click Yes to proceed with the uninstallation. |
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6. | A message appears when the uninstallation is complete. Click Yes to restart your computer. |
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| Back to Options |
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Uninstall using the TISSuprt.exe file |
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1. | Close the main console if it is open. |
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2. | Click on Start > My Computer. |
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3. | Double-click Local Disk C: then double-click on the Program Files folder. |
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4. | Look for the Trend Micro folder then open it. |
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5. | Look for the Internet Security folder then open it. |
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6. | Double-click on the TISSuprt.exe file. It has a red and white lifesaver icon. The Trend Micro Diagnostic Toolkit window appears. |
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7. | Click on the Uninstall tab. |
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8. | Click on the Uninstall button. |
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9. | Click on the UnInstall button again when asked if you want to continue with the uninstallation. |
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| Note: If a message appears asking you to delete quarantined files, click Yes to proceed with the uninstallation |
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10. | A message appears when the uninstallation is complete. Click Yes to restart your computer. |
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| Back to Options |
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Related Information: |
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How do I remove Trend Micro Internet Security Pro and Trend Micro Internet Security from my computer? |