Checking the anti-virus scan of Trend Micro products using the EICAR test file
 

Solution ID:

 EN-125802

Product:

 All Products - N/A
Operating System:
 SP 6a; Windows NT 4.0; Windows Server 2003 Datacenter Edition; Windows Server 2003 Enterprise Edition; Windows Server 2003 Standard Edition; Windows Server 2003 Web Edition; Windows Server 2003 x64; Windows XP; Windows 2000 Server

Published:

 9/3/2009 1:22 AM 
 

Problem:

The EICAR test script is an inert text file with a .com extension. It is not a virus and does not contain any fragments of viral code. However, most antivirus software reacts to it as if it were a virus. You can use this test file to trigger a virus incident and confirm that email notifications, HTTP scanning, and virus logs work properly.

More information on this test file is found in the EICAR web site.


Important: Do not use real viruses to test an antivirus product.
 

Solution:
Public
 

Do the following to test the anti-virus scan of your Trend Micro anti-virus product:


1.

Go to the Trend Micro EICAR Test Files page.

2.

Download the eicar.com file. You will know the test file has been detected when a warning message appears and stops you from continuing the download.

3.

Check the virus logs to see if the detection was recorded. If the logs do not show the detection, contact Trend Micro Technical Support.


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